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Please allow for a dashboard or notification feature when an issue with a specific tag hasn't been seen in x amount of time. #70740

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configureng opened this issue May 13, 2024 · 5 comments

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@configureng
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Problem Statement

Hello, I was told to make this feature request via Sentry support. It would be very useful to be able to have a notification (email, etc) sent if an issue with a specific tag has not been seen in x amount of time (some customer settable number). Even better would be some sort of visual dashboard or screen on Sentry in addition that showed these types of things.

Use case:
I have a script that runs every hour that sends an issue to sentry when completed or when there is an error thrown. However periodically it can hang up due to a number of circumstances and never complete. It would be nice to be able to see "hey I haven't gotten this issue with this tag in x amount of time I should go check on it and see why it's not working". Right now I have to have a separate process entirely to check this via the output of a file and whether that exists or not. It would be nice if I could just use sentry as the one place for this and get rid of the second process entirely.

Thanks.

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@getsantry
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getsantry bot commented May 13, 2024

Assigning to @getsentry/support for routing ⏲️

@getsantry
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getsantry bot commented May 13, 2024

Routing to @getsentry/product-owners-alerts for triage ⏲️

@ceorourke
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Hi @configureng - it sounds like maybe you want to use our cron monitoring product: https://docs.sentry.io/product/crons/#example-cron-monitoring-use-cases once set up it'll alert you if your task fails to have checkins.

@configureng
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Hi @configureng - it sounds like maybe you want to use our cron monitoring product: https://docs.sentry.io/product/crons/#example-cron-monitoring-use-cases once set up it'll alert you if your task fails to have checkins.

Hi! Thanks for the response. This does seem to be what I'm looking for. The person I had talked to hadn't mentioned anything about this. Thanks a lot! I'll look into using it.

@ceorourke
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Great! I'm going to close this issue, but feel free to re-open if it turns out that wasn't what you were looking for.

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