Cannot access private project hosted by an institution

[kobeikegami]

I am attempting to upload several large files to a project affiliated with an institution (Virginia Commonwealth University). When I launch an upload command via CLI, I am met with a password prompt and after inputing my password I am told I am not an authorized user of this project. I can sign in and access this project via a web browser without issue. Additionally, I tested uploads of directories and files to my personal account using osfclient and it worked. I have a sneaking suspicion that the universities Duo-mobile authentication may be causing the issue.

Any help in solving this issue would be greatly appreciated!

[eolson3]

Hey, Kobe. Just so we can narrow down what might be happening, I am copying OSF support as well. Eric

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-- Eric Olson Product Manager, Center for Open Science ***@***.*** (757) 817-0608 he/him/his <https://osf.io/tx3fb/> ❘ <https://github.com/CenterForOpenScience> ❘ <https://orcid.org/0000-0002-5989-8244> ❘ <https://twitter.com/OSFramework>

On Tue, Jan 23, 2024 at 10:43 AM Kobe Ikegami ***@***.***> wrote: I am attempting to upload several large files to a project affiliated with an institution (Virginia Commonwealth University). When I launch an upload command via CLI, I am met with a password prompt and after inputing my password I am told I am not an authorized user of this project. I can sign in and access this project via a web browser without issue. Additionally, I tested uploads of directories and files to my personal account using osfclient and it worked. I have a sneaking suspicion that the universities Duo-mobile authentication may be causing the issue. Any help in solving this issue would be greatly appreciated! — Reply to this email directly, view it on GitHub <#205>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/ACZE6KCVHVBRSXLXFCVUIPLYP7LDHAVCNFSM6AAAAABCHG6VXKVHI2DSMVQWIX3LMV43ASLTON2WKOZSGA4TMMZYGE4DKMA> . You are receiving this because you are subscribed to this thread.Message ID: ***@***.***>

[kobeikegami]

Thanks Eric,

Additionally, I am not the creator/owner of the project. I generated a personal access token and tried using it when prompted with a password and that did not work either.

Kobe

[eolson3]

-- Please reply above this line -- Hello, Thank you for reaching out to the OSF support team! Could you please let me know which project you are referring in below and what's your OSF profile? I need this information to be able to assist you better with your below request. Best, _I am attempting to upload several large files to a project affiliated with an institution (Virginia Commonwealth University). When I launch an upload command via CLI, I am met with a password prompt and after inputing my password I am told I am not an authorized user of this project. I can sign in and access this project via a web browser without issue. Additionally, I tested uploads of directories and files to my personal account using osfclient and it worked. I have a sneaking suspicion that the universities Duo-mobile authentication may be causing the issue._ _Any help in solving this issue would be greatly appreciated!_ How would you rate my reply? Great [1]    Okay [2]    Not Good [3]

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-- Support ***@***.*** Links: ------ [1] https://secure.helpscout.net/satisfaction/677165899/record/7469279419/1/ [2] https://secure.helpscout.net/satisfaction/677165899/record/7469279419/2/ [3] https://secure.helpscout.net/satisfaction/677165899/record/7469279419/3/

[kobeikegami]

Hello,

OSF Profile: nkjz5

Project: 3tvkz

I am also having trouble accessing my test project: unf9j on the same institutional account.

Questionnaire response: [1]