2 Step Authentification = Blank Page

[p-j]

Hi

I just tried to run your app on my Ubuntu. It launches fine and I can enter email and password but when comes the time to enter the code I receive by SMS, the page is completely white, even though the DOM is present (using the developer tool I can see it's present).

Any advice on what I could do (beside using a different kind of auth) ?

[twolfson]

I don't have any ideas if there isn't anything in the terminal/console about it =(

I will take a look by the end of next weekend

[twolfson]

Took a look at reproducing this issue. Unfortunately, I was unable to reproduce. However, it reminds me of an issue we had in #29 which was resolved via an electron upgrade.

However, it looks like we are on the latest version of electron =( (~0.36.3 === 0.36.x, latest is 0.36.8)

https://github.com/atom/electron/releases

For our sanity, can you confirm the current version of electron via npm ls electron-prebuilt?

[p-j]

Just reinstalled it and got

~/.nvm/versions/node/v5.6.0/lib
└─┬ google-music-electron@2.9.0 
  └─┬ electron-prebuilt@0.36.8
    └─┬ electron-download@1.4.1
      └─┬ nugget@1.6.2
        ├─┬ pretty-bytes@1.0.4
        │ └─┬ meow@3.7.0
        │   └─┬ decamelize@1.1.2
        │     └── escape-string-regexp@1.0.5 
        └─┬ request@2.69.0
          ├─┬ har-validator@2.0.6
          │ └─┬ chalk@1.1.1
          │   ├─┬ ansi-styles@2.2.0 
          │   │ └── color-convert@1.0.0 
          │   └── strip-ansi@3.0.1 
          └─┬ http-signature@1.1.1
            └─┬ sshpk@1.7.4
              └── tweetnacl@0.14.0 

Tried to sign in, same problem.

Running Node v5.6.0 and npm 3.6.0 on Ubuntu 14.04.4

[twolfson]

Are there any errors in the Developer Tools console or stderr?

[urandom]

I'm only getting this error in the dev console, though it appears in the previous screen (the one with the login button):
Failed to find navigation button
/usr/lib/node_modules/google-music-electron/lib/browser.js:61

[twolfson]

That is a tolerable error to occur before login as long as the page is still rendering =/

@urandom Are you experiencing the same white screen issue and are using 2 step auth?

@p-j If you reload the page after logging in (View -> Reload), does the page still show a white screen?

[urandom]

@twolfson
Yes, I'm using two step, and I get a white screen after I log in (or directly, when I was still logged in). Incidentally, on a completely different computer, but with the same account, it works just fine. Could be because it might still be on an older checkout.

[twolfson]

What OS's are the 2 computers running?

[urandom]

The exact same OS, arch linux

[twolfson]

Weird, it must be the electron version. Can you find out what versions of google-music-electron and electron they are running? (Help -> About google-music-electron)

[urandom]

Where things still work, the about screen prints out:
Version: 2.6.0
Electron version: 0.34.5
Node.js version: 4.1.1
Chromium version: 45.0.2454.85

[urandom]

It also works (on the working computer) with the system electron instance:
Version: 2.6.0
Electron version: 0.36.7
Node.js version: 5.1.1
Chromium version: 47.0.2526.110

[twolfson]

I don't follow. What were your install processes for both of those versions?

[urandom]

The first comment is the regular usage (using sudo npm install -g ...). I also have electron installed separately (sudo pacman -S electron) for my own testing. So I just ran gme with 'electron /usr/lib/node_modules/go...'

[twolfson]

Ah, k. Can you try installing a downgraded version of google-music-electron on the non-working computer?

npm install -g google-music-electron@2.6.0

[urandom]

I'll try it tonight. I'll also try with the system electron version, since I haven't tested that

[twolfson]

Fwiw, electron@0.35.0 deprecated a lot of modules in favor of a single electron module. We patched those deprecation warnings in google-music-electron@2.9.0

https://github.com/atom/electron/releases/tag/v0.35.0

2.8.0...2.9.0

[urandom]

On the non-working computer, it didn't work with the system electron instance, and it didn't work with v2.9.0

[twolfson]

What about with a globally installed 2.6.0?

npm install -g google-music-electron@2.6.0

[urandom]

I only do globally installed. I made sure to remove every trace of gme beforehand (cache, config, the actual files)

[twolfson]

Right but google-music-electron ships with a prebuilt version of Electron. In your comment you said you used a system electron instance =/

[urandom]

I used both the system electron instance and the prebuilt one. With the system one, it was to make sure that, given identical electron versions, it would work like the one on the working system. It turned out not to be the case, since I still got the blank screen.

[twolfson]

Ah, k. It sounds like we have an OS specific crash like in #29 which means we should report it. First, we have to verify that the problem is definitively Electron/Google Music. Can you follow the steps in this gist on the failing machine?

https://gist.github.com/twolfson/5df0d2a9653be92dbec0#file-readme-md

[p-j]

I tried also 2.9.0 and 2.6.0
I'm running Ubuntu 14.04.4
Both are failing at the same stage.
It's potentially good to add that the welcome screen is in french, the connexion screen is in english and my google account is in english. I don't know if that can trigger anything weird on the way...

In the console I only get a Failed to initialize GMusic. Trying again in 1 second from lib/browser.js:82
I also have right from the start a Failed to find navigation button from lib/browser.js:61

[p-j]

Also, the DOM is present, but nothing is rendered.

[p-j]

When I run the gist, I have the connexion screen, I can proceed to submit email address and password, but it fails at the same point when I need to enter the 2-step code I received by text message.

[p-j]

Also, when I start it I have this

(electron) companyName is now a required option to crashReporter.start
Starting application with process.versions: { http_parser: '2.6.0',
  node: '5.1.1',
  v8: '4.7.80.27',
  uv: '1.7.5',
  zlib: '1.2.8',
  ares: '1.10.1-DEV',
  modules: '47',
  openssl: '1.0.2e',
  electron: '0.36.10',
  'atom-shell': '0.36.10',
  chrome: '47.0.2526.110' }

[twolfson]

While starting to submit a new issue on Electron, I found this issue:

electron/electron#4513

Due to @urandom having this problem machine specifically and me never being able to reproduce on Linux Mint, I have a feeling it's a distribution specific problem.

@urandom Can you compare system level dependencies between the 2 machines? I know for Debian packages this is via dpkg --list but I'm not sure about Arch.

[MarshallOfSound]

Just adding my 2 cents here, for some reason the login screen glitches with certain GPU drivers (who knows...)

If you start the electron app with --disable-gpu it works 🌵

[urandom]

@MarshallOfSound
This solves the problem on an intel gpu. It also appears to only be needed for the actual 2-way auth step. Once you log in, you can start gme with gpu support, until you log out.
Since my problematic laptop also has an nvidia gpu, I ran gme through primusrun to force it to go through the nvidia one, and there I don't observe any problems.

Curious that on my working laptop the gpu is also an intel one, yes gme works despite the drivers for both being the same

[twolfson]

We should probably report this to Atom or Chromium so it can get properly fixed =/

[p-j]

It indeed work with the --disable-gpu flag.
As for myself, I'm running a Dell m3800 Developer Edition with the preinstalled Ubuntu 14.04.
It comes with both intel 4th Gen Integrated Graphics & an nVidia Quadro K1100M but I'm not using it since battery is more important to me and I don't need more than the Intel Graphics for writing code :)

In fact, its event possible the nVidia is not working at all as I've never tested it and some forum reports its not working out of the box. But it's a different story.

[urandom]

seems both mine and @p-j's problematic machines have some sort of nvidia optimus or equivalent setup.

[liamdawson]

Confirming the same experience as @p-j and @urandom.

[p-j]

On my part I've moved to Google Play Music Desktop Player which works fine so far.

[g105b]

I'm having the same issue. Ubuntu 16.04 64bit. npm version 3.5.2. node version 4.2.6. (non-configured basic install via apt install npm && npm install google-music-electron).

[twolfson]

@g105b Are you seeing any errors in the developer console? What happens when you use --disable-gpu as recommended by the other comments?

[g105b]

@twolfson Sorry, nothing output in terminal once loaded, and disabling the gpu doesn't do anything either. I run other electron apps successfully, such as Slack, Nylas and now Google Play Music Desktop Player.

[twolfson]

Ah, not the terminal -- I meant Chrome Dev Tools' console (accessed via View -> Developer -> Toggle Developer Tools). That being said, it's been a while since we last upgraded Electron so I'll give that a whirl

[twolfson]

Hmm, I tried upgrading to both Electron@1.3.x and @1.4.x but there seems to be something that prevents the processing from closing once I start playing music. It won't even halt on a SIGINT; I need to SIGKILL it =(

It's not specific to our repo as I reproduced the issue by launching a vanilla Electron application and navigating via window.location

I don't have time to look into this further tonight but I guess the Electron update is on ice until that's resolved =/

[twolfson]

Decided to keep on digging and making progress, going to make a separate issue to prevent diverging from the main topic (#44)

[g105b]

I'll try and get some time to look at the code at some point soon.

[twolfson]

We stalled out on Electron's GitHub issues with respect to #44 and blockers for our upgrade. We decided to finally implement a non-ideal workaround and released that today. We're now running electron@1.6.2 as of 2.15.0.

Can someone try this out and let us know if 2 factor auth yields a blank page?