tv.dmm.com - video or audio doesn't play

[webcompat-bot]

URL: https://tv.dmm.com/vod/playback/?season=ie1frmbvihut6r2ij45zi79em&content=cs1k30arorp9cknuvybwxnoxy

Browser / Version: Firefox Mobile 128.0
Operating System: Android 13
Tested Another Browser: Yes Chrome

Problem type: Video or audio doesn't play
Description: The video or audio does not play
Steps to Reproduce:
I was watching a video on the DMM TV site.
A playback error occurred.

Browser Configuration

• gfx.webrender.software: false
• blockList: basic
• defaultUserAgent: Mozilla/5.0 (Android 13; Mobile; rv:128.0) Gecko/128.0 Firefox/128.0
• hasTouchScreen: false
• frameworks: {'fastclick': False, 'mobify': False, 'marfeel': False}
• mixed active content blocked: false
• mixed passive content blocked: false
• tracking content blocked: false

View console log messages

From webcompat.com with ❤️

[ailioaie]

We appreciate your report. Unfortunately, I can't test this issue because of geographic restrictions. I've tried with VPN on but without results.

If the reporter (or anyone else) can do a more in-depth test and provide more information (console logs/errors/screenshots) regarding this issue, feel free to reopen and leave a comment (or you can send us an email with the test account credentials and we will test it on our own).

Suggestions:
• Clear cache/data/cookies, disable Ad-blocker (if available), or use a clean profile and check again
• If there are any changes made to the default settings of the browser (e.g. in about:config), please revert to the default settings

Closing this as incomplete.

[qa_21/2024]