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fluencylink.com - site is not usable #137144

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webcompat-bot opened this issue May 18, 2024 · 1 comment
Closed

fluencylink.com - site is not usable #137144

webcompat-bot opened this issue May 18, 2024 · 1 comment
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browser-firefox engine-gecko The browser uses the Gecko rendering engine status-login-needed Issues where we cannot progress without a login trend-layout OKR Label - issues related to graphic glitches / broken UI causing issues with the page layout
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@webcompat-bot
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webcompat-bot commented May 18, 2024

URL: https://fluencylink.com/ebookreader/launchbook.htm?id=76622&userType=SU5EX1VTRVI&_=1715459250777

Browser / Version: Firefox 126.0
Operating System: Windows 11
Tested Another Browser: Yes Edge

Problem type: Site is not usable
Description: Page not loading correctly
Steps to Reproduce:
I use the site to access an online textbook to learn Chinese (Integrated Chinese). In the previous version of FF it worked fine. In v. 126 the page it opens has a few words in English, but all the images and Chinese are boxes. It works fine in the latest versions of Edge, Vivaldi and DuckDuckGo. I'm trying it in Chrome and it's having trouble loading the page so far, although I think it used to work. My default browser if FF. It works fine on the latest Mac version of Firefox

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From webcompat.com with ❤️

@webcompat-bot webcompat-bot added the action-needsmoderation The moderation has not yet been completed label May 18, 2024
@webcompat-bot webcompat-bot added this to the needstriage milestone May 18, 2024
@webcompat-bot webcompat-bot added the browser-fixme This requires manual assignment for the browser name label May 18, 2024
@webcompat-bot webcompat-bot changed the title In the moderation queue. fluencylink.com - site is not usable May 20, 2024
@webcompat-bot webcompat-bot added browser-firefox engine-gecko The browser uses the Gecko rendering engine and removed browser-fixme This requires manual assignment for the browser name action-needsmoderation The moderation has not yet been completed labels May 20, 2024
@softvision-raul-bucata
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We appreciate your report. For this issue, unfortunately, a valid account is needed to sign in.

Test account creation requires valid data that we do not have:

Screenshot_15

Having no valid sign-in credentials, we are not able to move forward with this issue.
If more information is provided (test account credentials can only be provided by mail for security purposes, as the comments here are made public,/ attach logs/errors), in-depth testing can be performed, so please feel free to reopen or comment on the issue and we'll have a thorough look at it.

Suggestion: Try clearing cache/data/cookies, disabling add-ons and Ad-blocker (if available), or use a clean profile, and check again? Also, have the required cookies been accepted for this page?

Closing this as Incomplete.

[qa_21/2024]

@softvision-raul-bucata softvision-raul-bucata closed this as not planned Won't fix, can't repro, duplicate, stale May 20, 2024
@softvision-raul-bucata softvision-raul-bucata added trend-layout OKR Label - issues related to graphic glitches / broken UI causing issues with the page layout status-login-needed Issues where we cannot progress without a login labels May 20, 2024
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Labels
browser-firefox engine-gecko The browser uses the Gecko rendering engine status-login-needed Issues where we cannot progress without a login trend-layout OKR Label - issues related to graphic glitches / broken UI causing issues with the page layout
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