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Previously-working installs now timing out when trying to execute commands #609

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musubk opened this issue Oct 26, 2023 · 1 comment
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@musubk
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musubk commented Oct 26, 2023

Describe the bug

I have two different installs of gphoto2 on two different Ubuntu desktops that have been functioning autonomously for a couple of years. Since this fall, both have been frequently failing to operate. gphoto2 --version will return the current version number (gphoto2 2.5.28, libgphoto2 2.5.31, libgphoto2_port 0.12.2). gphoto2 --auto-detect will return the connected camera (Sony Alpha-A7S II (Control) usb:001,002). But any command to read or change camera settings or take a picture will time out and fail. Example command: gphoto2 --get-config iso or gphoto2 --capture-image-and-download. Rebooting the computer does not fix the issue. If i have someone at the remote site power the camera off/on and unplug/replug the USB cable it will sometimes start working again, sometimes not. When it does resume working, it will only last for 2-3 days until it fails again. I've tried changing the USB port on the computer, replacing the USB cable, and replacing the camera.

Name the camera
Sony Alpha-A7S II (Control) usb:001,002

libgphoto2 and gphoto2 version
user@desktop:~$ gphoto2 --version
gphoto2 2.5.28

Copyright (c) 2000-2021 Marcus Meissner and others

gphoto2 comes with NO WARRANTY, to the extent permitted by law. You may
redistribute copies of gphoto2 under the terms of the GNU General Public
License. For more information about these matters, see the files named COPYING.

This version of gphoto2 is using the following software versions and options:
gphoto2 2.5.28 gcc, popt(m), exif, no cdk, no aa, no jpeg, no readline
libgphoto2 2.5.31 standard camlibs (SKIPPING docupen lumix), gcc, no ltdl, EXIF
libgphoto2_port 0.12.2 iolibs: disk ptpip serial usb1 usbdiskdirect usbscsi, gcc, no ltdl, EXIF, USB, serial without locking

To Reproduce
Steps to reproduce the behavior: gphoto2 --get-config iso

A debug file from both computers/cameras is included below
Gak_gphoto2_output.txt
Too_gphoto2_output.txt

@musubk
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musubk commented Feb 22, 2024

This is still happening. I've replaced the cameras, replaced the cables, replaced the computers, and tried a new OS (EndeavourOS).

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